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Frequently asked questions
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Yes — 100%. We purchase all of our products from authorized suppliers, distributors, and the brands themselves. We never sell counterfeits or grey-market goods.
Orders are processed within 1–2 business days and typically arrive within 3–7 business days after shipping. You'll get tracking by email when it ships.
Yes — free standard shipping on all orders over $50. Orders under that have a flat rate calculated at checkout.
Eligible, unopened items can be returned within 30 days of delivery. For hygiene reasons, opened beauty products can't be returned unless they arrived damaged.
Email us within 7 days with a photo of the damage and your order number, and we'll replace it or refund you at no cost.
Reach out as soon as possible. If your order hasn't shipped yet, we'll do our best to update or cancel it.
Absolutely. Checkout is handled by Shopify with encrypted, PCI-compliant payment processing. We never see or store your card details.